Photobooth™ sales policy
About this policy
In these terms and conditions "we" and "us" mean Photobooth and "you" means you the customer. These terms and conditions together with your Order constitute the entire Contract between us and you for the supply of Products. No other terms and conditions will apply. The Contract cannot be varied unless we agree to vary it in writing or by email.
Australian Sales Only
We only sell and ship Products within Australia. Currency of transactions in Australian Dollars (AUD) only.
Hours of Operation
If you would like product and pricing information, we are available to assist you Monday to Friday 9.00am to 5.00pm on 0419100613 or 0411599717. For order status information or other assistance with an order you have already placed with the Photobooth please contact us at email@example.com or on 0419100613 or 0411599717 between the hours of 9.00am and 5.00pm Monday to Friday.
Supply of Your Products
Subject to these terms and conditions, we will supply to you the Products indicated on your Order.
Payment Methods - Credit Card
- You must pay for your Products by the methods of payment as displayed on the Photobooth online shopping cart.
- Photobooth obtains a pre-approval from the credit card company for the amount of the order. The Photobooth online shopping cart currently accepts Visa, MasterCard and American Express.
- You must pay the price payable in Australian dollars as indicated on your Order.
- We will email an invoice to you at the billing address indicated on your Order when we ship your Products to you. Your invoice will be your proof of purchase.
- We are unable to accept credit cards issued by banks outside of Australia.
- For information about alternate payment options please call 0419100613 or 0411599717
Photobooth online shopping cart purchases will include GST calculated at 10%. The invoice Photobooth emails or posts to you will include GST.
The Photobooth online shopping cart offers you competitive prices on current Photobooth products. Photobooth reserves the right to change prices for products displayed at the Photobooth online shopping cart at any time.
Should Photobooth reduce its price on any product you have purchased within 14 calendar days of receiving your goods, you may contact Photobooth by email firstname.lastname@example.org or call 0419100613 or 0411599717 to request a refund or credit of the difference between the price you were charged and the current selling price. To receive the refund or credit you must contact Photobooth within 14 calendar days of receiving your goods.
Delivery of Your Products
- We will not deliver any Products to any address outside Australia.
- The estimated shipment date on your order is based on product availability & payment processing time and does not include transit time.
- Orders placed on the weekend or on a public holiday will not begin payment processing until the next business day.
- Business days are Monday through Friday, excluding VIC Public holidays.
- Unless otherwise agreed by us, we will deliver your products to the ship to address indicated on your order.
- We will use our reasonable endeavours to deliver your products to you within 10 working days of the date of issue on your order, however, we do not guarantee that we will deliver within this time frame. If we are unable to deliver your products to you within 30 days of the date of issue of your order, you will have the option to cancel your order.
Photobooth offers only one shipping option at this time.
Products shipped via standard service are normally delivered within five business days after shipment.
Remember that this estimate is for time in transit only, and that they do not apply until the product leaves Photobooth’s facilities. As the delivery of your order is beyond Photobooth’s control once your order leaves Photobooth’s facilities, Photobooth cannot assume liability for late deliveries.
Return and Refund Policy
If you are not satisfied with your Photobooth purchase of a product, please call 0419100613 or 0411599717 within 7 calendar days of the receipt of the product. Configure-to-order, personalized or other customized products may not be returned for refund or exchange under any circumstances unless such product is damaged upon arrival. If the item is returned and you send it back to us, Photobooth will offer you a refund based on your original method of payment. You must return the product to the Photobooth within 7 calendar days of notifying Photobooth.
NOTE: Photobooth recommends that you use a carrier that offers shipment tracking for all returns. If you choose not to use a method of shipment that offers tracking you will be responsible for any loss or damage to the product during shipping.
By placing your order, you agree that we may store, process and use data collected from your order form for the purposes of processing your order. If any data held by us concerning you is incorrect, we will correct it on your written request. Our server supports Secured Sockets Layer (SSL) based transactions from your browser to the level of at least 128 bit or greater. All credit card data is truncated & encrypted when stored. All credit card data is deleted from the server when no longer required for the purpose of processing your order.
Street Address: 15 Aberdeen Road, Prahran, Victoria, 3181
PO Box: PO Box 4054, Richmond, Victoria, 3121
Phone: 041159977 or 0419100613